Frequently Asked Questions
Everything you need to know about shopping with Capture CVS.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn, unwashed items with original tags still attached. Simply visit our Returns Portal to start your process.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Are your materials ethically sourced?
At Capture CVS, we prioritize sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.
Can I modify or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.